Based in Dallas · all of Dallas–Fort Worth
Appliance repair in Dallas–Fort Worth
Fridges, washers, dryers, dishwashers, ovens, cooktops: if it keeps your house running, we repair it. Pick what's broken below and we'll show you what usually causes it, or just call or text and describe the noise.
What's broken?
Tap the appliance. Each page lists the usual failures and what to check before you call.
Common calls
Sound familiar?
Most repair calls start with one of these. The part listed is the most common cause, not a promise. The tech confirms it before anything gets ordered.
- Fridge side is warm, freezer still coldUsually the evaporator fan or a defrost problem icing over the coil→
- Washer stops with water in the drumDrain pump, or a sock jammed in the pump filter→
- Dryer tumbles but stays coldThermal fuse, heating element, or a gas igniter that glows and quits→
- Dishwasher leaves a puddle in the bottomClogged filter, drain pump, or a kinked drain hose→
- Oven takes an hour to preheatBake igniter getting weak, or a bake element with a burn spot→
- Gas burner clicks and never lightsWet or cracked spark igniter, or a cap sitting crooked→
- Ice maker quit, water dispenser still worksIce maker module, or a fill tube that's iced over→
- Microwave hums but the food stays coldMagnetron, high-voltage diode or the door switch→
Prices
What it costs to find out
A visit costs $150. That pays for the trip and the time it takes to find the fault with a meter, not a guess. If you say yes to the repair, the $150 comes off.
You get the repair price before any work starts. The parts we put in and our labor are under warranty for 90 days.
What a visit costs
- Service call
- $150
- If you go with the repair
- Service call is free
- Parts and labor
- Quoted before work starts
- Warranty
- 90 days, parts & labor
- Seniors
- 15% off
- Everyone else
- $10 off any repair
One coupon per job. The two can't be combined. Coupon details
Before you call
Four checks that save a trip
- Look at the breaker and the GFCI. Garage and kitchen outlets trip after storms, and a dead fridge or washer sometimes just needs a reset.
- Find the model number. A photo of the sticker lets us bring the right parts the first time. Text it to (469) 720-0002.
- Write down any code on the display. "E4" or a flashing light pattern points us at a short list of parts.
- Check the water or gas supply. A half-closed valve behind the washer or a kinked fridge line looks a lot like a broken part.
The shop
Who shows up
KG Appliance Repair is based in Dallas. Our techs are factory trained, and the trade experience behind the shop goes back more than 25 years.
The shop runs weekdays, 8 to 5. Book online or send a text after hours and we'll get back to you when we open. More about the shop
Counties
How far we drive
From Dallas we cover the seven DFW counties below. Tap one to see the towns in it.
Dallas County 20 towns
Tarrant County 19 towns
Denton County 8 towns
Rockwall County 4 towns
Ellis County 7 towns
Brands
Brands we work on
Mainstream and high-end. If yours isn't listed, call and ask.
Book a repair
Send the shop the details
Send this and it lands in our inbox at service@kgappliancerepair.com. We call you back during business hours (weekdays, 8 AM to 5 PM) to pick a time. If water is spreading across the floor, shut the valve and call (469) 720-0002.
A model number speeds things up. Look for the sticker inside the fridge wall, around the dishwasher door edge, under the cooktop, or on the back of the dryer door opening. You can also text a photo of it to (469) 720-0002.
Questions
Straight answers
What does the visit cost?
It's $150. If you have us do the repair, we drop the $150. If you decide not to fix it, the $150 covers the visit and the diagnosis.
Do you give a price before you start?
Yes. The tech finds the fault, tells you what part it needs and what the repair costs, and waits for your yes before touching anything.
What's covered by the warranty?
Parts we install and the labor to put them in, for 90 days. If the same repair fails in that window, we come back and make it right.
Can I use a coupon?
Seniors get 15% off. Everybody else can take $10 off any repair. It's one or the other on a job, not both.
Can I text you?
Yes. (469) 720-0002 takes texts as well as calls. A photo of the model sticker or the error code is a big help.
Where do you work?
Seven counties, all reached from our Dallas base: Dallas, Tarrant, Collin, Denton, Rockwall, Ellis and Johnson. Open the county list above to find your city.