Refrigerator
Fridge or freezer warm
A condenser coil clogged with dust, a fan motor or a control problem. Clean the top-mounted condenser first.

Sub-Zero
Sub-Zero builds built-in and column refrigerators, freezers and wine storage in Madison, Wisconsin. Many models keep the fridge and freezer on separate cooling systems, and the condenser usually sits at the top behind a grille.
Common problems
Refrigerator
A condenser coil clogged with dust, a fan motor or a control problem. Clean the top-mounted condenser first.
Ice maker
The inlet valve, the ice maker or a frozen fill tube.
Refrigerator
Hinges, door closers or gaskets.
The model and serial number are inside, usually on the ceiling or side wall near the top. Send a photo.
Text a photo of the sticker to (469) 720-0002 and we'll know which parts to look at.
All seven DFW counties, based in Dallas. Some of the bigger cities:
Call or text with the model number and what it's doing. Or send the booking form any time.
Yes, built-in, column and undercounter units.
Every six months or so. Dust on the coil is behind a lot of warm Sub-Zero calls.
No. KG Appliance Repair is an independent shop and isn't affiliated with Sub-Zero. Our techs are factory trained. If your Sub-Zero is brand new and still under the maker's warranty, check with Sub-Zero first.
The service call is $150, free when you go with the repair. You get the repair price, parts and labor, before any work starts.