Service area · Denton County
The Colony, TX Appliance Repair
The Colony is on the east side of Lewisville Lake, with Grandscape and Nebraska Furniture Mart down by SH 121. If you're in The Colony and a fridge, washer, dryer, dishwasher or oven has stopped doing its job, this page covers what we fix and how a visit goes.
- $150 service call, free with repair
- 90-day parts & labor warranty
- Weekdays 8 AM–5 PM
Common questions
- Do you cover homes near Grandscape?
- Yes. That part of The Colony is in our Denton County area, along with the rest of town.
- Do you sell parts?
- Our work is repair. The parts we install come with the repair and the 90-day warranty.
Washer trouble, explained for The Colony laundry rooms
Most washers that quit mid-cycle are telling you about water: it can't get in, or it can't get out. A clogged inlet screen, a pump with a sock in it, a lid or door lock that won't confirm it's shut. The motor and transmission get blamed a lot more than they deserve. Before you price a new machine, write down the code or the step where it stops. That one detail usually tells the tech which two or three parts to test first.
The Colony basics
County: Denton
Main ZIP codes: 75056
Main roads: SH 121, FM 423 (Main Street) and Plano Parkway
Landmarks: Grandscape, Nebraska Furniture Mart and Lewisville Lake
Our base: Dallas
Appliances we repair in The Colony
Factory-trained techs, and the brands you'd expect: Electrolux, Fisher & Paykel, GE, Haier, JennAir, Miele, Speed Queen and Thermador.
Hard freezes
A hard freeze, like the one in February 2021, can split a washer hose or a fridge water line in an unheated garage or along an outside wall. After a freeze, check behind the washer and the fridge before running them, and look for water under the units over the next few days.
Clean the sensor bars
Dryer sheets leave a film on the moisture sensor bars inside the drum. A wipe with rubbing alcohol keeps the dryer from shutting off early.
Load from the inside out
Face dirty sides toward the center of the dishwasher and keep tall pans from blocking the spray arms.
The visit, step by step
Plan on the tech needing a little room around the appliance and access to the outlet, water valve or gas shutoff. Diagnosis usually comes first and fast. If you approve the price, the repair follows, and the work carries 90 days of coverage on parts and labor.
In The Colony, as everywhere, the tech prices the repair before touching it. The $150 diagnostic fee is waived if you approve the job.
Call, text or book
Call, text or send the form. The Colony is on our regular route.
Close to The Colony
Our techs reach The Colony by SH 121 or FM 423 (Main Street), depending on where in town you are. Plenty of folks give directions from Grandscape. The Colony shares Denton County with Little Elm, Lewisville, Highland Village and Corinth, all on our list too.
Other towns near The Colony:
More The Colony questions
Will you tell me if it's not worth fixing?
Always. You get the repair price first, and an honest opinion if it's close.
What are your hours for The Colony calls?
Weekdays, 8 to 5. Texts and forms sent outside those hours get answered the next business day.
Do I need to be home for the repair?
Someone 18 or older should be there to let the tech in and approve the repair price.